Fife Tourism Partnership
Newsletter

Fife Tourism Partnership WorldHost for Tourism - Dunfermline

The Fife Tourism Partnership and Fife College are working together to offer free WorldHost Training for local tourism businesses.

WorldHost is customer service training aimed at front-line staff who have regular interaction with customers.

What you can expect from the programme

  • Identify and manage customer expectations
  • Understand the importance of first impressions
  • Recognise the importance of customer service excellence in your role and industry
  • Learn social skills that leave lasting impressions

All sessions will be from 10am to 4pm.

Important Information:

One day session is the full course. Do not book onto all three days to complete the course.

Max 2 people per business.

A £25 no-show fee will apply.

Book your place here

Location
Loading...