Fife Tourism Partnership WorldHost for Tourism - Dunfermline
The Fife Tourism Partnership and Fife College are working together to offer free WorldHost Training for local tourism businesses.
WorldHost is customer service training aimed at front-line staff who have regular interaction with customers.
What you can expect from the programme
- Identify and manage customer expectations
- Understand the importance of first impressions
- Recognise the importance of customer service excellence in your role and industry
- Learn social skills that leave lasting impressions
All sessions will be from 10am to 4pm.
One day session is the full course. Do not book onto all three days to complete the course.
Max 2 people per business.
A £25 no-show fee will apply.