World Host Training - St Andrews
The Fife Tourism Partnership and Fife College are working together to offer World Host Training for local tourism businesses. The first 3 cohorts will be offered free of charge*
World Host is customer service training aimed at front-line staff who have regular interaction with customers.
What you can expect from the programme
- Identify and manage customer expectations
- Understand the importance of first impressions
- Recognise the importance of customer service excellence in your role and industry
- Learn social skills that leave lasting impressions
Friday 27th January - St Andrews (venue TBC)
All sessions will be from 10am to 4pm.
*a £25 no-show fee will apply. Max 2 people per business.